Hybrid work has left many offices empty. Some cities have fared better than others.

cliggittvaluation • December 13, 2023

When the Covid-19 pandemic brought the world to a halt, it seemed the two-week experiment would remain temporary, until those two weeks turned into months and created a new way of working for employees once required to be in the office daily. The hybrid/remote work environment remains strong, and highly desirable for employees. Return to office mandates have failed to increase office-utilization rates for most office markets in the United States, and the levels of those in office on any given day are still 30-40% lower then 2019 levels.


Employers have begun adjusting their office needs based on the hybrid work models they follow, sending office vacancy rates and space available for lease to historic highs for many major U.S. cities. Some cities have been hit harder than others, and it’s time for property owners to begin asking what they can do with their property to adjust to the new normal.


Coastal U.S. markets felt the impacts of hybrid work earlier on, such as New York or San Francisco where the things that made these cities great and thrive ceased to exist under lockdown orders. The southeast, meanwhile, mainly sunbelt cities, saw higher levels of in-migration and job growth helping to offset reduced demand for office space. Cities like Charlotte, Miami, and Nashville are not off the hook though, as office space is a problem for them. A large amount of new office developments in these areas have come online in recent years, adding more vacant space.


San Francisco has seen the worst of the office market slow down. Many of the city’s office tenants are in the tech industry, which has been consistently more open to welcoming hybrid or fully remote work environments for employees. Additionally, many tech workers are seeing lay offs resulting in less office space needing to be leased. San Francisco now has an availability rate greater than 30%, the highest in the country.


New York has started to bounce back after several years of office demand disruption, though there remains more vacant space than before Covid. The city has a diverse economy with several large financial services present, and the finance industry has been more adamant of employees returning to the office.


The main question the office sector now faces is what to do with all the unused inventory? Converting office space to other uses, such as office-to-residential conversions is a first thought for many. Housing shortages and affordability are plaguing many big cities. The conversion of these properties is not as simple as It sounds. For starters, there are structural differences in office and multi-family developments and unless and office is fully torn down, conversion can be nearly impossible. Additionally, developers can face zoning challenges when attempting to change use from commercial to residential.


Municipalities continue to attempt changing zoning regulations to allow conversions, but there is a cost hurdle that may not be enough for a developer or investor to overcome in the absence of government incentives. These conversions may occur marginally, but they will not start a movement for housing or cause a significant reduction in office inventory for several years.

On the bright side, newer office space with modern amenities are facing more demand then lower quality buildings, since companies seek to provide employees with attractive alternatives to working from home. Owners who invest in modernizing space could see more space occupied versus those who do not. 


Occupancy losses in the United States show that the office market is in a generational shift of demand. Negative demand has happened before, in 2001 and in the beginning of 2009. It took six quarters for both cases, for the abandoned space to be reabsorbed into the market. From the second quarter if 2020 through 2021 tenants said goodbye to over 133 million square feet of office space. Since 2022’s second quarter, 71 million square feet of space has been added to that number. By the end of 2023, the nations office market will have seen a 3% decline in occupancy – around 200 million square feet. Only two of the nation’s 20 largest office markets have avoided a loss of occupancy – Austin and Miami. 

a graph showing occupancy declines nearly 3% nationally since 2019

Trends point to more negative absorption to be on the way. Nationally, should the historical quarterly average of 17 million square feet of positive absorption resume at the beginning of 2024, it would still take three years to recover the occupancy lost since 2020 and an additional 18 months to return to the equilibrium vacancy rate of 10.9%.

Thank you for your interest. If you are in need of Appraisal & Valuation services in the West Central Florida Market, contact:

Mike Cliggitt, MAI, MRICS, CCIM

813.405.1705 | 863.661.1165 - Direct Lines

findvalue@cliggitt.com

Appraisal & Valuation Markets

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By September 9, 2025
The University of South Florida is moving forward with plans for a major mixed-use development on its Tampa campus known as the Fletcher District. Earlier this month, the university’s trustees approved the concept, and the proposal is now heading into a 90-day review process with the City of Tampa, Hillsborough County, and other local agencies. If approved by the Board of Governors in November, construction could begin as early as next year, with a second public hearing scheduled for December 10. The first phase of the Fletcher District will transform 27 acres into a combination of student and multifamily housing, a hotel and conference center, retail and dining options, green spaces, and a new academic building. Developers may also add an additional 20 acres of cottage-style family housing depending on early demand. The project is being structured as a public-private partnership, meaning USF’s direct financial role will be limited to the academic building and its share of infrastructure improvements. This site has been the focus of debate in recent years, as nearby residents previously pushed back on development proposals tied to land along Fletcher Avenue containing wetlands and sandhill preserves. In 2023, USF President Rhea Law designated the Forest Preserve as undevelopable and closed the university golf course adjacent to it. The current plan emphasizes preservation by including wildlife buffers, native vegetation restoration, and stormwater management systems designed to complement the natural environment. A full traffic analysis is also underway to address concerns about congestion along Fletcher Avenue. Reactions to the plan have been mixed. Student leaders see the Fletcher District as a “win-win” for the university and the broader community, citing the addition of much-needed housing and economic activity. Trustees have expressed optimism about the project’s potential to enhance campus life, with suggestions for public artwork and other landmarks in the green space. Local residents, however, remain concerned about flooding, runoff, and increased traffic in the surrounding neighborhoods. Some fear the project could overwhelm nearby infrastructure, though university officials say they are committed to working within all environmental and regulatory requirements. From a valuation perspective, the Fletcher District represents a significant shift in the development landscape around USF. Large-scale mixed-use projects of this nature often set new benchmarks for rent levels, absorption rates, and market expectations. The addition of multifamily housing, hospitality space, and retail could create ripple effects across adjacent submarkets, while the public-private structure introduces unique considerations for land valuation and long-term lease structures. As details continue to emerge, appraisers, investors, and property owners alike will be watching closely to see how this project influences growth and value in the area. Thank you for your interest. Have questions regarding the local market? Navigate the Real Estate Market with confidence, and contact us at Cliggitt Valuation for your appraisal, consulting, and valuation needs today. Mike Cliggitt, MAI, MRICS, CCIM 813.405.1705 | 863.661.1165 - Direct Lines findvalue@cliggitt.com Appraisal & Valuation Markets Questions about our blog? Contact our Director of Sales & Marketing, Sydney Avolt. Sydney Avolt 727.403.7418 - Direct Line sydney@cliggitt.com
By cliggittvaluation July 31, 2025
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By cliggittvaluation July 25, 2025
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